HQDA Field Operating Agencies and Staff Support Agencies Field Service Technician (Gaming/Non-Gaming Operations), NF-03 in Taegu, South Korea

  • Duties



It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. Application Information Kit

The Army Recreation Machine Program (ARMP) operates under the Installation Management Command (IMCOM) G-9, U.S Army in support of all the branches of military personnel/civilians assigned, as well as family members and authorized guests. Better known as ARMP, our organization is dedicated to providing support to America's service personnel throughout the world. With sites in nine (9) countries, we truly are Serving MWR Worldwide.

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Independently performs cash collections of gaming (slot machines) and non-gaming equipment using a data collection device or hand written documents to include automated cash dispenser count downs and fills in accordance with (IAW) organization standard operating procedures. Leading a count team, accurately counts and records coin, currency and vouchers to determine net collections. Checks, verifies and records machine data and prepares all required cash collection documentation.

Verifies, processes, and authorizes payment of reportable slot machine jackpots IAW established procedures. Researches and analyzes data to resolve customer disputes and researches data as needed to resolve maintenance related issues.

Troubleshoots and diagnoses equipment or system failures using the appropriate diagnostic devices and initiates necessary repair actions. Performs maintenance on gaming and non-gaming equipment, cash dispensers, card dispensers and associated peripheral equipment to include options setup, RAM clears, monitor adjustment and operational inspections. Troubleshoots failures down to the individual component/sub-assembly level. Performs scheduled preventative maintenance for all Army Recreation Machine Program (ARMP) equipment. Completes upgrades, installation and testing of game conversion kits on existing machines. Possesses in-depth knowledge of gaming components and slot management systems, and can troubleshoot system issues. Moves and installs all field operation equipment.

Safeguards funds, equipment and supplies and performs administrative duties IAW prescribed procedures.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • #### Job family (Series)

0856 Electronics Technical

  • Requirements


Conditions of Employment
  • Direct Deposit
  • Satisfactory completion of pre-employment checks to include a National Agency Check with Inquires (NACI) IAW AR 215-3.
  • U.S Citizens currently reside in Korea must be eligible under country Status of Forces Agreement (SOFA). Ordinarily Residents (visa type F2, F4 etc.) in Korea are NOT eligible.
  • One year probationary period may be required.
  • Social Security Numer and name on the card must be verified upon selection.
  • Typical work requires considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting/carrying objects up to 50 pounds, crouching or crawling in restricted areas.
  • Work schedules may include a variety of shifts to include weekends and holidays.
  • Must possess a valid U.S passport /U.S driver's license and within 30 days of arrival at duty station, must obtain driver's license in host country where employed.

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

One year of work experience directly related to the duties described above. High school diploma or equivalent is required. Must be proficient in Word and Excel.

Highly Desirable: Possess two years of work experience directly related to the duties described above.

Additional information
  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is authorized based upon a determination that a PCS move is in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.
  • Refusal of a military spouse to participate in established recruitment procedures for a Regular Full Time (RFT) or Regular Part Time (RPT) positions (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current PCS of the sponsor.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

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Background checks and security clearance
Security clearance

Not Applicable

  • Required Documents


Required Documents

The following documents must be submitted with your application:

* Resume and/or DA Form 3433 * A copy of current visa status - if currently reside in Korea Optional: Our job application (DA Form 3433) will be accepted in place of a resume. Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

  • DD 214
  • Sponsor's PCS Order
  • DA 3434 / SF 50

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

You must apply on line via https://www.usajobs.gov/ by the closing date:03/27/2018 reflected on this vacancy announcement. However, if you are unable to upload your application & supporting documents on line, you may use one of the two methods below:

  1. E-mail: E-mail your application package to the point of contact listed for this announcement.
  2. In Person: You may drop off your application package in person to the point of contact for this announcement. Neglecting to respond to the job related questions will result in an ineligible rating.

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Agency contact information
Rena Lee

(822) 69036401





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Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/493731000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 03/13/2018 to 03/27/2018

Salary: $30,000 to $43,000 per year

Pay scale & grade: NF 3

Work schedule: Full-Time

Appointment type: Permanent