Honeywell Sr Field Service Engineer in Seoul, South Korea
Sr Field Service Engineer
Innovate to solve the world's most important challenges
Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Be the face of Honeywell to with end-users, peers, and competitors in a conference setting
Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies
Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience
40 Validate customer request
10 Educate customer and field technicians
10 Write documentation used by field technicians
40 Ensure Right and Fast Delivery:
YOU MUST HAVE
- Bachelor's degree, or equivalent. Some experience in the field.
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Advanced Degree
- Good presentation skills
Exempt How Honeywell is Connecting the World
- Some Travel Required
- Job ID: HRD25944
- Category: Customer/Product Support
- Location: 4th & 5th & 7th Floor, Sangam IT Tower, B4-4 Sangam-dong DMC, Mapo-gu, Seoul, ST KOR
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster .
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy .
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