General Dynamics Information Technology Field Software Service Support - Secret Clearance - Daegu (Camp Walker) Korea in Daegu, South Korea
Field Service Support Specialist
US Secret with SSBI initiated
Daegu (Camp Walker) Korea
The position offers an exciting opportunity supporting a real world mission in South Korea “The Land of the Morning Calm”. South Korea is a very exciting place to be as it provides numerous opportunities for you, your family and friends to experience a great diverse culture of people, activities and foods. Being located in South Korea also lends itself to the convenience of being able to travel and visit surrounding countries such as Thailand, Japan, China, etc. This is truly a unique opportunity.
Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
Provides software and system troubleshooting and support.
Provides technical support and training to end-users.
Maintains current knowledge of relevant technology as assigned.
Plan; design; install and maintain classified GCCS-J/CENTRIXS-K data communications networks and provide computer systems support for United States and Republic of Korea Military and Civilian units on a 24/7 basis. Maintain and troubleshoot over 1000+ Cisco network equipment and a few thousands of computer systems.
Resolve network trouble tickets for GCCS-J/CENTRIXS-K connectivity. Troubleshoot both hardware and software issues on computer systems and WAN communications equipment: routers; switches; fiber optic media converters; modems; and cryptographic devices (TACLANE and KIV-7). Coordinate with 1st Signal Brigade and Korean Telecom to resolve any circuit problems.
Fabricate; terminate and test site-specific Category 5e/6 and Multi-mode / Single-mode fiber optic cabling; using fiber optic tool kit.
Build GCCS-J/CENTRIXS-K circuits by assembling the WAN communications equipment and programming routers; switches; KG175D; KIV-7s and modems.
Build or image CENTRIXS-K and GCCS-J workstations.
Maintain network diagrams and cable runs (in accordance with DIACAP standards).
Supports the acquisition of hardware and software as well as subcontractor services as needed.
Conduct site surveys and provide network engineering solutions to C4I customers.
Supervise and coordinate with a local Korean Protected Distribution System (PDS) contractor for classified network installations and provide in progress Quality Control.
Participation in all USACISA-P exercises; especially UFG; KR & War Path exercises.
Participates in special projects as required.
Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
1-3 years of directly related experience supporting information systems operations.
Required: Security+ CE certification
Required: Ability to obtain a Driver's License in Korea
Required: Windows 10
Required: CCNA certifications (obtain within 60 days)
Required: ITILv3 Foundations (obtain within 180 days)
Plus: Bi-lingual (English & Korean) and NIPRNet IMO training / experience
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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Job ID 2018-39314
Number of Positions 1
Job Locations KOR-Daegu
Job Function Information Technology
Security Clearance Level Secret
Full/Part Time Full Time