SAP Technical Landscape Owner Job in Seoul, South Korea

Requisition ID: 152870

Work Area: Software-Development Operations

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

hybris helps businesses on every continent sell more goods, services and digital content through every touch point, channel and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and to make a difference. We value people that do what it takes to deliver superior results to our customers. We embrace innovative technology and new ideas.

At hybris you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.

The Technical Landscape Owner (TLO) is to operate hybris landscapes for SAP hybris cloud customers, particularly big customers, and work with a dedicated technical engineers team to plan, build and run the hybris cloud solution.

The Technical Landscape Owner (TLO) must be capable of working in a team environment with technical account manager of customers, other technical leaders, engineering staff, and customers/partners to fulfill the requirement.

RESPONSIBILITIES:

The key responsibilities of this role are the following:

  • Setup and Maintenance of Complete Customer Landscapes

  • Setup of Customer Specific Landscape Components like Application Servers or Monitoring Components according to the Technical Layout

  • Change Management Coordination

  • Ongoing Maintenance of Customer Landscapes

  • Lifecycle Management activities

  • L3 Incident Handling / Trouble Shooting

  • Service Request Handling

  • Technical Monitoring / Reporting

  • Operations / Capacity Reporting

  • Write documentation, operational concepts and guidelines for the implemented landscapes

QUALIFICATIONS:

Ideal candidates for this role will have the following:

  • A degree in Computer Science or Software Engineering, or substantial previous experience

  • 5 years in IT industry

  • Familiarity with eCommerce solutions especially based on Java

  • Good understanding of high availability, multi-tier web infrastructure and architectures

  • Linux administration skills (Debian, RedHat, or SLES)

  • Strong experience with Apache servers and a solid understanding of common web technologies

  • Expertise in deploying and managing Java applications on Apache Tomcat

  • Ability to effectively communicate designs and decisions to peers, customers and management

  • Programming or scripting experience (Java, sh, bash, sed, awk, ruby, python, perl, regex)

  • Experience working in managed services or a cloud-based service provider

  • Knowledge of infrastructure automation and orchestration concepts

  • Ability to multitask and prioritize tasks under stressful conditions

  • Good English skills verbal and written

  • Strong problem and troubleshooting skills.

  • Strong multitasking abilities and quick decision making skills.

  • ITIL Certification(s) or Technology Certification(s) are considered an asset.

  • Developer knowledge is considered an asset.

  • Work effectively in a virtual, global team and develop working relationships across the organization and cultures

Any of the following would be an advantage:

  • Experience with tools like Ansible, Chef, Puppet

  • Experience working in a DevOps environment

  • Experience with IaaS technologies on large cloud providers like AWS

  • Experience working with or in scrum, Agile, CI/CD collaborations

  • Knowledge of JVM optimization, tuning and debugging

  • Experience with application performance tuning and APM tools such as dynaTrace or NewRelic

  • Experience with Relational Databases and SQL

  • ITIL Certification(s)

  • Experience in project management

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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