Dell Services Sales Executive - Channels (부장급) in Seoul, South Korea

Services Sales Executive - Channels (부장급)

Job ID R01893

Date posted 10/11/2017

Location Seoul, Korea

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The person is responsible for driving the Services Business in Korea Channels segment. Charter of this role is drive the services business through selected Channels partners. The role would also cover refining services strategy for Korea Channels business working closely with stakeholders and other services leaders. The strategy would include, but not limited to, business trends, offerings, partnerships, defining and rolling out various initiatives/programs, acquiring/retiring channels, identifying gaps in the offerings/partners, tracking/reporting the various programs.

The portfolio of services includes DellEMCs Support & Deployment Services. The successful candidate will be part of one of DellEMC's fastest growing businesses where the person will need to work closely with Country Managers, Channels Managers, Product/Marketing teams, Inside sales teams as well as Partners, Distributors and Resellers

  • Manages a territory or group of accounts to ensure opportunities are identified and closed.

  • Drive attainment of quarterly and annual services revenue and margin targets.

  • Leverage key business units to optimize performance, including segment sales, customer care, technical support & marketing.

  • Create and execute in country strategic initiatives in order hyper-grow business by looking for opportunities in region.

  • Monitor customer & channel partner feedback on Dell's & competitors' Solution offering & prices. Share same with Brand Marketing & Channel Marketing to determine corrective action as necessary.

  • Engage with segment outside sales team regularly to articulate services value proposition and capturing mindshare.

  • Ensure timely follow-up and qualify services up sell opportunity and follow up to close deals with segment outside sales where applicable.

  • Plan & execute periodical product trainings & new offering launches internally for Sales & externally for channel partners

  • Participate in scheduled weekly/monthly/quarterly interlock meetings with all internal stakeholders.

  • Drive Services specific & support demand generation campaigns & events


  • Minimum of7 years in Service Sales

  • Excellent knowledge of competitive products and IT industry in Channel Environment

  • Demonstrated ability to negotiate complex deal arrangements

  • Highly skilled in building influential relationships and delivering in a cross functional / matrixed environment.

  • Excellent oral and written communications and significant experience presenting to the C-level

  • Must be self-motivated, capable of working in a fast paced environment

  • Good understanding of Services or Solution applications in business

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