JDA Project Manager - WMS in Seoul, South Korea

Project Manager - WMS

Tracking Code


Job Description

  • Lead project team in the resolution of customer project issues, escalating to appropriate parties as needed

  • Collaborate with appropriate JDA resources on customer's business, organization and culture to strengthen their credibility as trusted advisors

  • Assist in generating Statement of Work and customer proposal documents

  • Help validate and produce appropriate baseline project plans and templates

  • Work with appropriate parties to plan project resource requirements

  • Provide guidance, feedback, coaching, and developmental experiences to project team members

  • Assess project performance and communicates lessons learned to increase institutional knowledge

  • Ensure project team adheres to JDA policies, procedures, methodologies and quality standards

  • Manage services engagements including interactions with client project team and client executives

  • Resolve all project issues including budget, timeline, accounts receivable, scope changes, software functionality and technology

  • Provide regular project communication and status reporting

  • Manages project quality to ensure customer satisfaction

  • Lead process change and serve as a subject matter expert to drive key decisions

  • Identify Key Performance Indicators, develop baseline measurements, establish ongoing measurement processes, measure and present quantifiable results

  • Ensure that projects deliver the value/ROI sold with the engagement

  • Build collaborative relationship that increases customer's perception of the value JDA brings to their business and expands future business opportunities

  • Maintain a full understanding of our competitor’s software and service solutions

  • Keep individual and project expenses within budget

  • Record cost-transfer time to other JDA teams, as appropriate

  • Escalate issues that may have negative financial impact

  • Manage service engagement budgets

  • Review billing for all active accounts

  • Record and reports on billable time to customer

  • Maximize margin on service engagements

  • Ensure supporting project documentation is in order and submitted timely

  • Maintain project compliance to JDA’s project management methodology

  • Contribute to the ongoing development of project management, implementation, and solution templates and best practices

  • Effectively identify and close additional software and service opportunities within your client base


Required Skills

  • PMP certification preferred.

  • Minimum 8 years’ experience in the SCM 3PL industry; experience managing major software solutions in these areas is required.

  • Deep understanding of retail business processes, with specific work experience in these business areas.

  • Experience implementing WMS solutions

  • Entrepreneurial drive and work ethic

  • Proven experience working as a Project Manager or similar capacity.

  • Knowledgeable in project management best practices.

  • Demonstrated leadership experience in a software consulting, implementation or development projects.

  • Demonstrated experience presenting and interfacing with C-Level Executives

  • Skilled at leading and coordinating across diverse teams to achieve desired outcomes.

  • Ability to resolve complex problems with little to no guidance

  • Capable of facilitating (design sessions, conflict resolutions, brainstorming, etc).

  • Strong interpersonal skills with the ability to mentor, coach and train.

  • Excellent communication, client relationship and analytical skills.

  • Well organized and consistently meets commitments.

  • Self-starter / able to work and lead groups independently

  • Comfortable in a dynamic, fast-paced surrounding

  • Highly developed organizational skills

  • Strong analytical skills, particularly in requirements gathering, root cause analysis, problem resolution, and quality assurance

  • Proven ability to identify potential problems/outstanding tasks, and finding solutions

  • Proven track record with exceptional follow-through

  • Excellent analytical, writing and presentation skills.

  • Extensive travel required

To learn more, visit jda.com or email info@jda.com. Join the conversation online by connecting with us on Twitter @JDASoftware @JDACareers and Facebook (http://bit.ly/9s2DVE). Also, check out JDA's blog - Supply Chain Nation - the platform for supply chain trends and innovations at http://blog.jda.com.

Job Location

Seoul, , South Korea

Position Type