Waters Informatics Specialist in Seoul, South Korea

For over 50 years, Waters Corporation has developed innovative analytical science solutions to support customer discoveries, operations, performance, and regulatory compliance. Specifically, the company designs, manufactures, sells, and services high performance liquid chromatography, ultra performance liquid chromatography, and mass spectrometry technology systems and support products primarily in the United States, Europe, Japan, and Asia. Our innovations enable significant advancements within the pharmaceutical, life science, biochemical, industrial, food safety, environmental, academic and government industries. Waters is a publicly traded corporation (NYSE:WAT) with more than 6,500 employees and is represented in 100 countries around the world.

Waters Laboratory Informatics Solutions provide laboratories with a foundation for capturing, organizing, and storing scientific information. The end result: Easier data access, which facilitates compliance and aids in intellectual property administration. As a Waters Regional Data Support Specialist you will be working with our highly trained and experienced team of Enterprise Software Solutions & Support Specialists. The services are focused on creating an informatics solution that aligns with our customer’s IT requirements and their laboratory’s data management needs.

•Installation and Implementation of Empower Enterprise

•Role of regional expert centre for all current and future data products

•Project management of installations, upgrades and migrations of Empower Enterprise Systems

•Customer Architecture and Infrastructure consultancy, including workflow analysis

•Software qualification & Customer Training

•Assistance in sales situations to leverage Professional Services including Empower Driven Services

•Customer site visit at short notice

Diploma / Bachelor’s Degree in IT or Chemistry or a science related field.

Preferred Technical Skills :

•Understanding of the overall architecture, of LACE clients, Citrixservers etc and system configuration

•Experience in Networking environment as utilised in the Pharmaceutical Companies, including Oracle server, Microsoft server, Citrix server, Antivirus, active directory etc

•General understanding and administrative use of Empower software

•Empower Application experience including custom fields creation and the ability to troubleshoot complex application issues

•Experience of deploying an empower enterprise system in a regulated environment

•Understanding of Laboratory procedures and workflow

•Awareness of Waters informatics products

•Knowledge of the analytical instrumentation environment

•Miscrosoft / Oracle database related certificate holder preferred

Competencies :

•Excellent communication with customer focused and good listening skills

•Dynamic team player

•Problems solving

•Organization, planning and coordination/project management skills

•Strong self-motivation with perseverance

•Ability to work independently and effectively under pressured situations

Company Name: Waters Division

External Company URL: www.waters.com