Solvay Customer service officer in Seoul, South Korea

Silica is a global business unit of the Solvay Group and is known for its invention of Highly Dispersible Silica (HDS) that is highly valued by manufacturers of energy-saving tires. The multiple properties of our silica simultaneously provide solutions to many other markets

such as industrial applications, personal care, nutrition products, food and animal nutrition.

Silica has a global presence with 9 industrial sites and 4 Research & Innovation centers.

Asia is a key region as it contributed one-third of the revenue in 2016 and has 3 industrial sites

and 1 Research & Innovation center.

To meet growing market demand, global production capacity increased by 40% over the past two years.

Supply chain is seeking for a competent customer service officer

The primary responsibility of this role is to handle order processing for Silica customers in Korea

on the basis of customer satisfacation.

He/she should report to a supply chain manager.

Key Responsibility

  • Through an efficient management of logistics, save logistic cost and warehouse fee

  • According to double check of Forecast quantity, optimize proper inventory level

  • Developing SAP system of commission module, shorten the working time rather than existing reporting time.

  • Deliver ing goods in time


A successful candidate :

  • As minimum, college degree and over 3 years’ experience in customer service

  • Familiar with SAP

  • Good communication in Korean and English

  • Good behavior in self-awareness, customer service orientation

Title: Customer service officer

Location: South Korea-Seoul-Seoul

Requisition ID: SIL000175

Solvay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.