Serco Transition Assistance Program VA Benefits Advisor Site Lead - Camp Humphreys, Korea in Pyeongtaek, South Korea
Transition Assistance Program VA Benefits Advisor Site Lead - Camp Humphreys, KoreaApo, AP, US
Job Description The Veterans Administration Transition Assistance Program (VA-TAP) VA Benefits Advisors (BA) support implementation of the Veterans Opportunity to Work (VOW), the Hire Heroes Act and Veterans Employment Initiative (VEI) on behalf of the department of Veterans Affairs (VA).
The BA Site Lead provides transitioning service members (Active, Reserve, National Guard), family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, assistance in application processes, and assistance in preparing for civilian employment; along benefits briefings to groups, individual counseling and final transition readiness evaluations.
The BA Site Lead is responsible for coordinating with local government TAP Managers and installation staff to schedule classroom support, supervises BA’s and Senior BA’s, and ensures quality performance.
The individual in this position is also responsible for supplies, instructional materials, and office equipment; and preparing periodic reports.
Work at times will require extended hours, including week days, weekends and some holidays, generally anticipating and addressing emerging requirements under changing and constrained time lines.
Required Skills Position requires a Bachelor Degree or equivalent plus at least three years’ experience as a VA Benefits Advisor with strong knowledge of VA Benefits.Position also requires three years’ supervisory experience and ability to mentor, counsel, and evaluate employee performance.Applicants must have knowledge of Military structures and rank structures and proven ability to work with government installation personnel, including ability to provide formal briefings.Applicants must successfully undergo a background investigation (National Agency Check).Applicants must also successfully complete initial training to maintain employment.This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.Applicants must be able to travel up to 10% and at times able to work outside normal work hours.Individual must be familiar with standard concepts, practices, and procedures within the field.Position relies on experience and judgment to plan and accomplish goals; a certain degree of creativity and latitude is required.Military Veterans and Spouses encouraged to apply.
Employment Type Full time
Job ID 52301752
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional Area Personnel & Social Services
Department Our services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.